Terms of Service

 

Last Updated: 2025-12-19

Effective: 2025-12-19

 

Overview

Welcome to Phantom Parade Omniverse!

BILIBILI HK LIMITED ("We", "us", and "our") operates this store and website, including all related information, content, functions, tools, products, and services, which are designed to provide you (the "Customer") with a carefully crafted shopping experience (hereinafter referred to as the "Service"). Phantom Parade Omniverse is powered by Shopify, enabling us to deliver the Service to you.

The following terms and conditions, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), govern your rights and obligations when using the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights—including disclaimers and limitations of liability.

By visiting, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, do not use or access our Service.

 

Section 1 - Access and Accounts

1. By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your place of residence. you are legally and financially responsible for all actions using or accessing our software, including the actions of anyone you allow to access to your account. If you are a parent or legal guardian and you believe that your child under the age of eighteen (18) is using our Products or Services without your consent, please contact us using the contact information provided in this Agreement.

2. To use certain features of the Service (including accessing or browsing our online store, or purchasing any products/services we offer), you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide to our store is accurate, complete, and up-to-date, and that you have all necessary rights to provide such information.

3. You are solely responsible for maintaining the security of your account credentials (e.g., username, password) and all activities conducted under your account. You may not transfer, sell, assign, or license your account to any third party.

Section 2 - Our Products

1. We make reasonable efforts to ensure that the products and services displayed on our online store accurately represent their appearance and features. However, actual colors or product appearances may differ from what you see on your screen—this is due to variations in device types, settings, and configurations used to access the store.

2. Product descriptions may be updated from time to time to reflect improvements, corrections, or changes in availability. We may modify or discontinue certain products when necessary — for example, due to inventory changes, manufacturing updates, or other operational reasons. Where required by applicable law, we will provide notice or obtain your consent for any material changes affecting your order.

3. We reserve the right to discontinue any product or limit quantities available to certain persons or regions when necessary for business or operational reasons. Any such changes will apply only to future listings and will not impact orders that have already been confirmed.

4. Pre-Order products

(i) All pre-order products are sold on an estimated delivery timeline only. Any dates provided are estimates and are not guaranteed. Production, shipping, or supplier delays may affect the actual delivery date.

(ii) In the event of manufacturing changes, supplier issues, or unexpected production delays, we may update the estimated delivery window. If we determine that we are unable to fulfill your pre-order, we will cancel the order and issue a full refund.

(iii) If the expected shipping date changes, we will notify you using the contact information you provided at checkout.

Section 3 - Orders

1. When you place an order, you are making an offer to purchase the selected products/services. We reserve the right to accept or reject your order in its sole discretion for any reason. Your order will only be confirmed once we acknowledge acceptance of the order—and we must first receive and process your payment before accepting the order. If we cancel an order after you have already been billed, We will refund the billed amount.

2. For any return or exchange requests, please follow our Return and Exchange Policy.

3. You represent and warrant that you are purchasing products/services for personal or household use, not for commercial resale or export purposes.

Section 4 - Prices and Billing

1. Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product/service is the price in effect at the time of your order, and will be listed in your order confirmation email. Unless explicitly stated otherwise, listed prices do not include taxes, shipping fees, handling fees, duties, or import charges.

2. Prices listed on our online store may differ from prices offered in physical stores or other third-party-operated stores. We may occasionally offer service promotions that affect pricing—these promotions are governed by separate terms and conditions independent of these Terms. In the event of a conflict between promotion terms and these Terms, the promotion terms shall prevail.

3. You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made at our store. You also agree to promptly update your account information (including your email address, credit card number, and expiration date) to enable us to complete your transactions and contact you as needed.

4. You represent and warrant that:

(i) The credit card information you provide is true, correct, and complete;

(ii) You have the right to use the credit card for the purchase;

(iii) Your credit card issuer will honor the charges incurred during the shopping process;

(iv) You will pay all charges incurred (including shipping/handling fees and applicable taxes) at the listed price.

Section 5 - Shipping and Delivery

1. We are not liable for shipping or delivery delays. All delivery times are estimates only, and we cannot guarantee them. We shall not be responsible for delays caused by carriers, customs processing, or other events beyond our control.

2. Title to the products and risk of loss shall pass to you once we deliver the products to the carrier. After that point, the carrier is responsible for the shipment, and you will need to contact the carrier regarding any delivery issues.

Section 6 - Intellectual Property

1. Our Service (including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design/selection/arrangement of such content) is the property of us, its affiliates, or licensors. This content is protected by U.S. and foreign patents, copyrights, and other intellectual property laws.

2. These Terms only permit you to use the Service for non-commercial personal use. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service.

3. Except as expressly provided in these Terms, nothing herein grants (or shall be construed as granting) you any license or rights to the patents, trademarks, copyrights, or other intellectual property of us, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. We reserve all rights not expressly granted herein.

4. The names, logos, product/service names, designs, and slogans of us are trademarks of us, its affiliates, or licensors. You may not use these trademarks without our prior written permission. The names, logos, product/service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product/service names, designs, and slogans in the Service are trademarks of their respective owners.

Section 7 - Optional Tools

1. As part of the Service, we may provide you with access to third-party tools or services. We do not monitor, control, or endorse these tools, and we are not responsible for their content, functionality, or practices.

2. You acknowledge and agree that any access to such tools is provided on an "as is" and "as available"—without any warranties, representations, conditions, or endorsements of any kind. We shall not be liable for any damages or losses arising from or related to your use of these optional third-party tools.

3. Your use of optional tools is entirely at your own risk and discretion. You are responsible for reviewing and complying with the terms of service of the third-party supplier providing the tool before using it.

4. We may offer new features (including new tools and resources) through the Service in the future. Such new features shall be deemed part of the Service and governed by these Terms of Service.

Section 8 - Third-Party Links

1. The Service may contain materials and hyperlinks to third-party websites (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Service to access such content or websites, you do so at your own risk.

2. We shall not be liable for any damages or losses arising from or related to:

(i) Your access to any third-party website;

(ii) Your purchase or use of products, services, resources, or content on any third-party website.

3. Before conducting any transactions with a third party, please carefully review their policies and practices. Direct all complaints, claims, concerns, or questions regarding third-party products to the third party itself.

Section 9 - Relationship with Shopify

1. The Service is powered by Shopify, provides the e-commerce platform we use to operate our online store. However, all sales and purchase transactions conducted at our store are completed directly with us.

2. Your purchases, payments, and customer service inquiries relate solely to your relationship with us. Shopify does not manage, control, or participate in any sales transactions between you and us.

Section 10 - Privacy Policy

1. All personal information we collect through the Service is governed by our Privacy Policy (please view our Privacy Policy here). Certain personal information may also be governed by Shopify's Privacy Policy (please view Shopify's Privacy Policy here). By using the Service, you confirm that you have read and understood these Privacy Policies.

2. Since the Service is hosted by Shopify, Shopify will collect and process personal information about your access to and use of the Service (to provide and improve the Service). Information you submit to the Service may be transmitted to and shared with Shopify and third parties located outside your jurisdiction to facilitate the Service. Review our Privacy Policy for details on how we, Shopify, and our partners use your personal information.

Section 11 - Errors, Inaccuracies, and Omissions

1. The Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or product availability.

2. We reserve the right to:

(i) Correct any errors, inaccuracies, or omissions;

(ii) Change or update information;

(iii) Cancel or refuse any order affected by such errors or inaccuracies. Any cancellations will be accompanied by a full refund.

 

Section 12 - Prohibited Uses

1. You may only access and use the Service for lawful purposes. You may not access or use the Service (directly or indirectly) for any of the following:

(a) Any unlawful, fraudulent, or malicious purposes;

(b) Violating any applicable international, federal, provincial, state, or local laws, regulations, or ordinances;

(c) Infringing upon or violating our intellectual property rights or those of any third party;

(d) Harassing, humiliating, abusing, harming, defaming, libeling, derogating, threatening, or injuring our employees or any other person;

(e)Providing or transmitting false, misleading, or deceptive information;

(f) Sending, receiving, uploading, downloading, using, or reusing material that violates these Terms;

(g) Transmitting (or causing the transmission of) advertising/promotional materials (including "spam", "chain letters", or "junk mail");

(h) Impersonating (or attempting to impersonate) any person or entity;

(i) Engaging in conduct that restricts/inhibits others’ use/enjoyment of the Service, or that may damage this Service, or Service users (or expose them to liability)—as determined by us.

2. You also agree not to:

(a) Upload or transmit viruses or malicious code that may affect the Service’s functionality or operation;

(b) Reproduce, copy, duplicate, sell, resell, or exploit any part of the Service;

(c) Collect or track others’ personal information;

(d) Use automated means (including bots, spiders, crawlers, or scrapers) to access the Service;

(e) Interfere with or circumvent the security features of the Service, related websites, or the Internet.

3. If we determine that you have violated any provision of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without prior notice.

 

Section 13 - Termination

1. We may terminate this Agreement or your access to the Service (or any part thereof) at any time in our sole discretion—without prior notice. You shall remain liable for all amounts due up to and including the date of termination.

2. The following sections shall survive termination:

o Section 6 (Intellectual Property)

o Section 13 (Termination)

o Section 14 (Disclaimer)

o Section 15 (Limitation of Liability)

o Section 16 (Indemnification)

o Section 17 (Severability)

o Section 18 (Waiver; Entire Agreement)

o Section 19 (Assignment)

o Section 20 (Governing Law)

o Section 10 (Privacy Policy)

o Any other sections that, by their nature, should survive termination.

Section 14 - Disclaimer

1. Information provided on or through the Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

2. We disclaim all liability and responsibility arising from any reliance placed on Service materials by you, other Service visitors, or anyone informed of the materials’ contents.

3. Except as expressly stated by us, the Service and all products provided through the Service are offered "as is" and "as available"—without any express or implied representations, warranties, or conditions. This includes the exclusion of all implied warranties/conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

4. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

5. Some jurisdictions limit or prohibit disclaimers of implied warranties. In such cases, the above disclaimer may not apply to you.

Section 15 - Limitation of Liability

To the maximum extent permitted by law, we, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for any:

· Damages, losses, or claims;

· Direct, indirect, incidental, punitive, special, or consequential damages (including but not limited to loss of profits, revenue, savings, data, or replacement costs);

arising from or related to:

· Your use of any part of the Service;

· Products purchased through the Service;

· Errors or omissions in Service content;

· Losses or damages caused by content (or products) posted, transmitted, or made available through the Service;

regardless of whether the liability is based on contract, tort (including negligence), strict liability, or any other legal theory—even if we have been advised of the possibility of such damages.

 

Section 16 - Indemnification

You agree to indemnify, defend, and hold harmless us, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, demands, or damages (including reasonable attorneys’ fees) made by a third party arising from or related to:

1. Your violation of these Terms of Service or any referenced documents;

2. Your violation of any law or third-party rights;

3. Your access to and use of the Service.

· We will notify you of any indemnifiable claim. Failure to notify you in a timely manner will not relieve you of your indemnification obligations unless it materially prejudices you.

· We may control the defense and settlement of such claims (including selecting counsel) at your expense. However, we will not settle any claim that requires you to assume a non-monetary obligation without your consent (which you may not unreasonably withhold).

· You must cooperate in defending these claims (including providing relevant documents).

Section 17 - Severability

If any provision of these Terms of Service is deemed illegal, invalid, or unenforceable under applicable law:

1. The provision shall be enforced to the maximum extent permitted by law;

2. The unenforceable portion shall be deemed severed from these Terms;

3. The validity and enforceability of the remaining provisions shall not be affected.

Section 18 - Waiver; Entire Agreement

1. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

2. These Terms of Service, together with any policies or operating rules posted on our website or in connection with the Service, constitute the entire agreement and understanding between you and us. They supersede all prior or contemporaneous oral/written agreements, communications, and proposals between you and us (including any prior versions of these Terms).

3. Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 19 - Assignment

1. You may not delegate, transfer, or assign this Agreement or any of your rights/obligations under these Terms without our prior written consent. Any attempt to do so shall be null and void.

2. We may transfer, assign, or delegate these Terms and our rights/obligations without your consent or prior notice.

Section 20 - Governing Law

1. THIS TERMS SHALL BE GOVERNED BY THE LAWS OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION (“HONG KONG”) WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES, EXCEPT AS OTHERWISE STIPULATED UNDER APPLICABLE LAW.

2. If any dispute arises between the parties in connection with these matters, the parties shall first attempt to resolve the dispute through amicable negotiation. If the dispute cannot be resolved through such negotiation, you agree to submit the dispute exclusively to the Hong Kong International Arbitration Centre (“HKIAC”) for arbitration, to be conducted by a sole arbitrator in accordance with the arbitration rules in effect at the time.

 

Section 21 - Headings

The headings used in these Terms are for convenience only and shall not limit or otherwise affect the interpretation or enforceability of the Terms.

 

Section 22 - Changes to Terms of Service

1. You may review the most current version of these Terms of Service at any time on this page.

2. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website (in our sole discretion). It is your responsibility to check our website periodically for changes.

3. We will notify you of material changes to these Terms in accordance with applicable law. Such changes will take effect on the date specified in the notice.

4. Your continued use or access to the Service after we post changes to these Terms constitutes your acceptance of the updated Terms.

 

Section 23 - Contact Information

For questions regarding these Terms of Service, please contact us at:

Email: JJKPPstore@biligames.com